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What is your first thought when you hear the name Jack Ma? The king of e- and mobile commerce? The richest man in China? How did the founder and chairman of the Alibaba Group (Alibaba’s recent IPO was the largest in world history) build his success, and that of the countless people using Alibaba’s trading platforms? What lessons does he want to share?
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Category: Communication, Customer Service, Leadership
Tags: Alibaba, Alipay, Business Transformation, China, Davos 2015, Jack Ma, Leadership Skills, Leadership Stories, New York Times, Team Diversity, Trust
“Here lies a man who knew to enlist in his service better men than himself.” This is how Andrew Carnegie, the (Scotland-born) U.S. steel magnate who gave away the vast majority of his fortune, wanted people to remember him. (Among…
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Category: Business Transformation, High Performance Teams, Leadership, Team Work
Tags: Abraham Lincoln, Andrew Carnegie, Executive Coaching, Leadership Alignment, Leading Change, Leading Teams, New York Times, Team Dynamics