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What is your first thought when you hear the name Jack Ma? The king of e- and mobile commerce? The richest man in China? How did the founder and chairman of the Alibaba Group (Alibaba’s recent IPO was the largest in world history) build his success, and that of the countless people using Alibaba’s trading platforms? What lessons does he want to share?
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Category: Communication, Customer Service, Leadership
Tags: Alibaba, Alipay, Business Transformation, China, Davos 2015, Jack Ma, Leadership Skills, Leadership Stories, New York Times, Team Diversity, Trust
Not so long ago, I was asked by a client to help with the rollout of a large corporate transformation program. One thing quickly became clear: producing tangible results will in large part depend on the quality of collaboration between…
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Category: Change Management, Leadership, Leading Change
Tags: Business Performance, Business Transformation, Collaboration, Consulting, Corporate Change, Fortune 500, High Performance Teams, Program Management, Strategy Execution, Strategy Road Map
Are you leading change? Do you believe in the importance of a collaborative culture in your company? Do you want to encourage successful collaboration between people and teams across organization units, even across companies? Let me share a few considerations,…
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The other day I watched a political leader proclaim with great pride what a huge success this compromise was. How they had reached it after long and exhausting negotiations. This was truly a great solution that would change the future…
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In today’s business reality the level of complexity and the increased rate of change cause challenges for many leaders. Motivating people to change direction, building new strategies, transforming business models, and adopting new ways of collaboration. Quite a job! Especially…
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Category: Employee Engagement, Leadership, Leadership Development, Leading Change
Tags: Business Transformation, China, Leadership Alignment, Organization Development, Organizational Change, People Alignment, Tsinghua University, Vision, World Bank
You hear and read about it everywhere: if you want to create successful and sustained change in your company, it is important to be focused and to transfer that focus to your people and teams. In the turbulence of the…
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Category: Communication, Leadership Skills, Leading Change, Vision
Tags: Business Transformation, Change Management, Cultural Change, Financial services, Focus, Leadership, Multinational Corporation, Organizational Change, People Alignment, Senior Management, Sustainability
Post Merger Integration research over the past decades has shown that a great deal of mergers and acquisitions did not yield the desired value. Many surveys mention insufficient attention to the people and cultural aspects of the integration as one of the main causes of failure. Overlooking or underestimating the effect of cultural differences can seriously hinder the integration process and can destroy value. Read more …
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Category: Business Transformation, Cross Cultural Teams, Cultural Integration, Culture Change, Leadership Alignment, Leading Change, Post Merger Integration
Tags: Booz Allen Hamilton, Business, Business Transformation, Consulting, Cultural Identity, Fons Trompenaars, KPMG, Leadership, Post-Merger Integration, Synergy
“The team is already four months involved in this change process. They are informed in detail about the reasons for the change and the objectives that were set by the executive board. The phase of ‘not knowing’ or ‘not understanding’…
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Category: Business Transformation, Change Management, Culture Change, High Performance Teams, Leadership, Leadership Skills, Leading Change, Organization Development, Team Work
Tags: Aad Boot, Alignment, Business, Business Transformation, Change Management, Cultural Change, Jim Collins, Lead change, Leadership, Leading Teams, Organization Development, Organizational Culture, People Alignment, Teamwork
My sons play baseball. They love the game and are both playing in the same team. It is a team of young kids between 11 and 14 years old and living in Brussels gives an extra flavor to their team;…
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Category: Business Transformation, Change Management, Cultural Integration, High Performance Teams, Post Merger Integration
Tags: Business, Business Transformation, Cross-Cultural Teams, High Performance Teams, Innovation, Leadership, M&A, Mergers & Acquisitions